Frequently Asked Questions

Answers to what customers usually ask before booking a painting, remodeling, or plumbing project with us.

Do you offer free estimates?

Yes. We walk the property with you, talk through what you want done, and give you a written estimate before any work starts. There's no charge and no obligation to book.

What areas do you serve?

We're based in Newport News, VA and take on projects throughout the surrounding Hampton Roads area, including Hampton, Williamsburg, Yorktown, Poquoson, and York County. See our full service areas page, or if you're not sure whether your address is in range, just call or fill out the contact form and we'll tell you directly.

What services does Ivy Farms Home Services actually cover?

Interior and exterior painting, kitchen and bathroom remodeling (including ADA-accessible bathrooms), drywall and wall repair, deck construction and general contracting, and plumbing. Most of our repeat customers use us for more than one of these because it's one crew instead of five separate contractors.

How far out are you usually booking?

It depends on the season and the size of the job. A drywall patch can often be scheduled within the week; a full kitchen remodel may need to be booked further out. We'll give you a real timeline during your free estimate, not a vague guess.

How do I pay for a project?

We accept cash, credit cards, and Zelle. Payment terms (deposit, progress payments, final payment) are laid out clearly before work begins so there are no surprises.

Do you handle small repairs, or only full remodels?

Both. We'll come out for a single patched wall or a leaky faucet just as readily as a full bathroom gut-and-rebuild. "No job too small" is something we mean literally, not as a slogan.

Can you build ADA-accessible bathrooms for aging in place?

Yes — zero-threshold roll-in showers, grab bars installed with proper wall blocking, widened doorways, comfort-height fixtures, and slip-resistant flooring. See our Kitchen & Bathroom Remodeling page for details and a video walkthrough of a recent accessible remodel.

Is Ivy Farms Home Services family-owned?

Yes. We're a family-owned business with 30 years of combined experience across painting, remodeling, drywall, and plumbing trades — not a franchise or a lead-generation call center.

Do you offer any discounts?

New customers get 20% off their first project. Ask about it when you request your estimate.

What's the fastest way to reach you?

Call or text (757) 416-2625 during business hours (Mon–Fri 8am–6pm, Sat 8am–5pm) for the quickest response, or use the contact form any time.

Still have a question?

Call, text, or send us a message and we'll get back to you quickly — usually within 20 minutes during business hours.

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